by Gail Fairhurst Gail Fairhurst, Ph.D., is a Professor of Organizational Communication at the University of Cincinnati. She is the author of The Power of Framing: Challenging the Language of Leadership (Jossey-Bass, 2011). Recently, CBS News interviewed U.S. Supreme Court Justice Stephen Breyer. He let the audience in on a little secret: the Justices meet regularly as…
workplace rudeness is as contagious as a cold
by Gail Fairhurst Gail Fairhurst, Ph.D., is a Professor of Organizational Communication at the University of Cincinnati. She is the author of The Power of Framing: Challenging the Language of Leadership (Jossey-Bass, 2011). Recently, The Wall Street Journal ran an article entitled, “Workplace Rudeness Is as Contagious as a Cold.” It reported on a University…